Accessibility Statement
Our Commitment
THEORO is deeply committed to ensuring digital accessibility for individuals with disabilities. We are continuously refining the user experience across all of our digital touchpoints, actively working to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
Whether exploring our design portfolios, browsing our curated retail collections, or engaging with our digital media and audio content, we believe our online environments should be as welcoming and thoughtfully designed as our physical ones.
Measures to Support Accessibility
We implement the following practices across our website, digital platforms, and online channels to maintain an inclusive user experience:
Alternative Text: We actively work to integrate descriptive alternative (alt) text for digital imagery and graphical elements to support screen-reader compatibility.
Media Alternatives: We provide text-based alternatives or transcripts for multimedia content hosted on our platform to ensure it is accessible to all users.
Design & Contrast Standards: We regularly review our site typography, layout hierarchies, and color contrasts to guarantee high readability and fluid navigation for individuals with visual impairments.
Transactional Accessibility: We continuously monitor our online forms, interactive features, and checkout flows to ensure an accessible, seamless navigation process for all visitors.
Feedback & Contact
We welcome your feedback on the accessibility of our digital platforms. If you encounter any barriers or require specific assistance accessing our portfolios, collections, or media content, please contact us directly at elle@theorotea.com.
We endeavor to respond to all accessibility inquiries within two (2) business days and will work to remediate any documented digital barrier immediately.